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Latest news
Latest news
Interesting things are happening each day at Australia Post as we work together to help our people, customers and communities build a better future. Find out what's been happening around our diverse network.
News from Paul
News from Paul
The latest news and updates from our Group CEO & Managing Director, Paul Graham
2020/21 Australia Post highlights
2020/21 Australia Post highlights
- 2.6 billion items delivered to more than 12.4 million delivery points
- Record revenue of $8.27 billion, up 10.3 per cent
- Profit before tax of $100.7 million, up 87.7 per cent
- Removed 93 million manual handling touch points
- Invested $450.0 million in our network
- 720 million visits to our digital channels, up 45 per cent on last year
- 227 million retail customers visits
- Sent 2.5 million estimated time of arrival notifications to customers, with 96 per cent of parcels delivered within the two hour window
- $1.6 million+ donations accepted for the Australian Red Cross since partnership began
- 1.4 million+ mental health resources delivered to households
- 160,000 books delivered to children in 325 remote Indigenous communities
- 124 million parcels delivered carbon neutral since October 2019
- Employed more than 5,000 casuals to assist with peak period, with more than 1,200 continuing their employment
Key facts about Australia Post
- 12.4m delivery points
- 4,320 post offices
- 15,001 street posting boxes
- 46,074 parcel lockers
- 3,536 electric delivery vehicles and electric assisted motor bikes
- Up to 20 planes chartered per day
- More than 64,000 in our extended workforce
- 148,000 small businesses supported with MyPost Business
- 3,700 drivers using route optimisation software
- Delilvering to more than 200 countries, regions and territories
- 124 million parcels delivered carbon neutral since October 2019
- Self-generation of 5,939 Mwh from onsite solar
Whistleblower Hotline
If you have any concerns about unethical or unlawful behaviour in our workplace, please call the Whistleblower Hotline 24/7 on 1800 799 353 (Australia) or +61 3 8603 5364 (International) or via the Australia Post Group Whistleblower Portal.
For more information about Whistleblower reporting read this information sheet or the translated versions below:
Please note: The Australia Post Group Whistleblower Portal is only accessible from a smart phone or personal (not Australia Post) laptop. This is to ensure complete anonymity when raising a report.
