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Latest news

Interesting things are happening each day at Australia Post as we work together to help our people, customers and communities build a better future. Find out what's been happening around our diverse network. 

Christine's Blog

Welcome to my blog where I’m putting snippets of what I’m doing. I’d love to hear from you, so please let me know your thoughts. There’s a link to my feedback form below or you can send me an email.

2018/19 Australia Post highlights

  • 3.3 billion items delivered to more than 12.1 million delivery points
  • Gained support of 74 financial institutions for landmark new Bank@Post agreement
  • Revenue of $6.99 billion, profit before tax of $41.1 million
  • Gender pay parity for the third year running
  • Record high net promoter score (NPS) of 20.5
  • 316 million digital customer visits and 230 million retail customer visits
  • Express Post next day delivery network expanded to 500 additional postcodes
  • Highest rated postal app in the world
  • Launched our first compostable packaging
  • Began the roll out of 30,000 NextGen scanners to our network

Key facts about Australia Post

  • 12.1m delivery points
  • 4,343 post offices
  • 15,037 street posting boxes
  • 2,768 electric bikes
  • 6 dedicated airline freighters
  • 461 operational facilities
  • 42% of parcels delivered by posties
  • 40m parcels delivered in December
  • We process 94% of all passport applications
  • Around 250 tonnes of parcels airfreighted each night
  • We generated 4,723MWHs of electricity from our solar panels at 49 sites, providing enough carbon savings to offset more than 400 mail vans
  • We come from 146 countries and speak 64 languages

Whistleblower Hotline

If you have any concerns about unethical or unlawful behaviour in our workplace, please call the Whistleblower Hotline 24/7 on 1800 799 353 (Australia) or +61 3 8603 5364 (International) or via the Australia Post Group Whistleblower Portal.

Please note: The Australia Post Group Whistleblower Portal is only accessible from a smart phone or personal (not Australia Post) laptop. This is to ensure complete anonymity when raising a report.