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Latest news

Interesting things are happening each day at Australia Post as we work together to help our people, customers and communities build a better future. Find out what's been happening around our diverse network. 

News from Paul

The latest news and updates from our Group CEO & Managing Director, Paul Graham

2020/21 Australia Post highlights

  • 2.6 billion items delivered to more than 12.4 million delivery points
  • Record revenue of $8.27 billion, up 10.3 per cent 
  • Profit before tax of $100.7 million, up 87.7 per cent 
  • Removed 93 million manual handling touch points
  • Invested $450.0 million in our network
  • 720 million visits to our digital channels, up 45 per cent on last year
  • 227 million retail customers visits
  • Sent 2.5 million estimated time of arrival notifications to customers, with 96 per cent of parcels delivered within the two hour window
  • $1.6 million+ donations accepted for the Australian Red Cross since partnership began
  • 1.4 million+ mental health resources delivered to households
  • 160,000 books delivered to children in 325 remote Indigenous communities
  • 124 million parcels delivered carbon neutral since October 2019
  • Employed more than 5,000 casuals to assist with peak period, with more than 1,200 continuing their employment

Key facts about Australia Post

  • 12.4m delivery points
  • 4,320 post offices
  • 15,001 street posting boxes
  • 46,074 parcel lockers
  • 3,536 electric delivery vehicles and electric assisted motor bikes
  • Up to 20 planes chartered per day
  • More than 64,000 in our extended workforce
  • 148,000 small businesses supported with MyPost Business
  • 3,700 drivers using route optimisation software
  • Delilvering to more than 200 countries, regions and territories
  • 124 million parcels delivered carbon neutral since October 2019
  • Self-generation of 5,939 Mwh from onsite solar

Whistleblower Hotline

If you have any concerns about unethical or unlawful behaviour in our workplace, please call the Whistleblower Hotline 24/7 on 1800 799 353 (Australia) or +61 3 8603 5364 (International) or via the Australia Post Group Whistleblower Portal.

For more information about Whistleblower reporting read this information sheet or the translated versions below:

 
Whistleblower Information Sheet - Mandarin (Simplified Chinese) Whistleblower Information Sheet - Punjabi
Whistleblower Information Sheet - Cantonese (Traditional Chinese)
Whistleblower Information Sheet - Tagalog
Whistleblower Information Sheet - Hindi Whistleblower Information Sheet - Tamil
Whistleblower Information Sheet - Korean Whistleblower Information Sheet - Vietnamese

 

Please note: The Australia Post Group Whistleblower Portal is only accessible from a smart phone or personal (not Australia Post) laptop. This is to ensure complete anonymity when raising a report.