Online retail’s unsung heroes announced

Post Offices to open longer in lead up to Christmas

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Latest news

Interesting things are happening each day at Australia Post as we work together to help our people, customers and communities build a better future. Find out what's been happening around our diverse network. 

CEO Blog

The latest news and updates from our CEO. 

2019/20 Australia Post highlights

  • 2.8 billion items delivered to more than 12.3 million delivery points
  • Record revenue of $7.5 billion, up 7 per cent 
  • Profit before tax of $53.6 million, up 30 per cent 
  • Gender pay parity for the fourth year running
  • Reduced manual handling touchpoints by 520,000 per day across six sites
  • Invested $20 million in PPE to keep our people safe
  • 495 million visits to our digital channels, up 57 per cent on 2018/19, and 228 million retail customer visits
  • Made significant adjustments to our operations to support communities through COVID-10, with 16 pop-up facilities and up to 17 planes chartered per day
  • Achieved our 2020 emissions target to reduce CO2e by 25% (reduction of 100,000 tonnes of CO2e since 2010), equivalent to taking 41,665 cars off the road

Key facts about Australia Post

  • 12.3m delivery points
  • 4,330 post offices
  • 15,036 street posting boxes
  • 33,039 parcel lockers
  • 3,764 electric delivery vehicles and electric assisted motor bikes
  • Up to 17 planes chartered per day
  • 50m parcels delivered in December
  • More than 75,000 in our extended workforce
  • We come from 147 countries and speak 65 languages
  • We've reduced our CO2e by 25% (100,000 tonnes) since 210 - equivalent to taking 41,665 cars off the road. 
  • Since 2016  we've diverted 100,000 tonnes of material from landfill between – equivalent to 16 Olympic sized swimming pools 

Whistleblower Hotline

If you have any concerns about unethical or unlawful behaviour in our workplace, please call the Whistleblower Hotline 24/7 on 1800 799 353 (Australia) or +61 3 8603 5364 (International) or via the Australia Post Group Whistleblower Portal.

For more information about Whistleblower reporting read this information sheet.

Please note: The Australia Post Group Whistleblower Portal is only accessible from a smart phone or personal (not Australia Post) laptop. This is to ensure complete anonymity when raising a report.