Brisbane Parcel Facility celebrates its first year in operation

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Latest news

Interesting things are happening each day at Australia Post as we work together to help our people, customers and communities build a better future. Find out what's been happening around our diverse network. 

Christine's Blog

Welcome to my blog where I’m putting snippets of what I’m doing. I’d love to hear from you, so please let me know your thoughts. There’s a link to my feedback form below or you can send me an email.

2019/20 Australia Post highlights

  • 2.8 billion items delivered to more than 12.3 million delivery points
  • Record revenue of $7.5 billion, up 7 per cent 
  • Profit before tax of $53.6 million, up 30 per cent 
  • Gender pay parity for the fourth year running
  • Reduced manual handling touchpoints by 520,000 per day across six sites
  • Invested $20 million in PPE to keep our people safe
  • 495 million visits to our digital channels, up 57 per cent on 2018/19, and 228 million retail customer visits
  • Made significant adjustments to our operations to support communities through COVID-10, with 16 pop-up facilities and up to 17 planes chartered per day
  • Achieved our 2020 emissions target to reduce CO2e by 25% (reduction of 100,000 tonnes of CO2e since 2010), equivalent to taking 41,665 cars off the road

Key facts about Australia Post

  • 12.3m delivery points
  • 4,330 post offices
  • 15,036 street posting boxes
  • 33,039 parcel lockers
  • 3,764 electric delivery vehicles and electric assisted motor bikes
  • Up to 17 planes chartered per day
  • 50m parcels delivered in December
  • More than 75,000 in our extended workforce
  • We come from 147 countries and speak 65 languages
  • We've reduced our CO2e by 25% (100,000 tonnes) since 210 - equivalent to taking 41,665 cars off the road. 
  • Since 2016  we've diverted 100,000 tonnes of material from landfill between – equivalent to 16 Olympic sized swimming pools 

Whistleblower Hotline

If you have any concerns about unethical or unlawful behaviour in our workplace, please call the Whistleblower Hotline 24/7 on 1800 799 353 (Australia) or +61 3 8603 5364 (International) or via the Australia Post Group Whistleblower Portal.

For more information about Whistleblower reporting read this information sheet.

Please note: The Australia Post Group Whistleblower Portal is only accessible from a smart phone or personal (not Australia Post) laptop. This is to ensure complete anonymity when raising a report.