Video: My reflections on the first six months
I’ve been with Australia Post for just over six months now and in my video to you all below, I share my reflections over this time and how we’ll be working together to renew Australia Post so we’re sustainable for the future and create a modern eCommerce, digital, retail and mail business.
Latest news
Latest news
Interesting things are happening each day at Australia Post as we work together to help our people, customers and communities build a better future. Find out what's been happening around our diverse network.
News from Paul
News from Paul
The latest news and updates from our Group CEO & Managing Director, Paul Graham
2020/21 Australia Post highlights
2020/21 Australia Post highlights
- 2.6 billion items delivered to more than 12.4 million delivery points
- Record revenue of $8.27 billion, up 10.3 per cent
- Profit before tax of $100.7 million, up 87.7 per cent
- Removed 93 million manual handling touch points
- Invested $450.0 million in our network
- 720 million visits to our digital channels, up 45 per cent on last year
- 227 million retail customers visits
- Sent 2.5 million estimated time of arrival notifications to customers, with 96 per cent of parcels delivered within the two hour window
- $1.6 million+ donations accepted for the Australian Red Cross since partnership began
- 1.4 million+ mental health resources delivered to households
- 160,000 books delivered to children in 325 remote Indigenous communities
- 124 million parcels delivered carbon neutral since October 2019
- Employed more than 5,000 casuals to assist with peak period, with more than 1,200 continuing their employment
Key facts about Australia Post
- 12.4m delivery points
- 4,320 post offices
- 15,001 street posting boxes
- 46,074 parcel lockers
- 3,536 electric delivery vehicles and electric assisted motor bikes
- Up to 20 planes chartered per day
- More than 64,000 in our extended workforce
- 148,000 small businesses supported with MyPost Business
- 3,700 drivers using route optimisation software
- Delilvering to more than 200 countries, regions and territories
- 124 million parcels delivered carbon neutral since October 2019
- Self-generation of 5,939 Mwh from onsite solar
Whistleblower Hotline
If you have any concerns about unethical or unlawful behaviour in our workplace, please call the Whistleblower Hotline 24/7 on 1800 799 353 (Australia) or +61 3 8603 5364 (International) or via the Australia Post Group Whistleblower Portal.
For more information about Whistleblower reporting read this information sheet or the translated versions below:
Please note: The Australia Post Group Whistleblower Portal is only accessible from a smart phone or personal (not Australia Post) laptop. This is to ensure complete anonymity when raising a report.
