2018/19 Australia Post highlights
- 3.3 billion items delivered to more than 12.1 million delivery points
- Gained support of 74 financial institutions for landmark new Bank@Post agreement
- Revenue of $6.99 billion, profit before tax of $41.1 million
- Gender pay parity for the third year running
- Record high net promoter score (NPS) of 20.5
- 316 million digital customer visits and 230 million retail customer visits
- Express Post next day delivery network expanded to 500 additional postcodes
- Highest rated postal app in the world
- Launched our first compostable packaging
- Began the roll out of 30,000 NextGen scanners to our network
Key facts about Australia Post
- 12.1m delivery points
- 4,343 post offices
- 15,037 street posting boxes
- 2,768 electric bikes
- 6 dedicated airline freighters
- 461 operational facilities
- 42% of parcels delivered by posties
- 40m parcels delivered in December
- We process 94% of all passport applications
- Around 250 tonnes of parcels airfreighted each night
- We generated 4,723MWHs of electricity from our solar panels at 49 sites, providing enough carbon savings to offset more than 400 mail vans
- We come from 146 countries and speak 64 languages
Whistleblower Hotline
If you have any concerns about unethical or unlawful behaviour in our workplace, please call the Whistleblower Hotline 24/7 on 1800 799 353 (Australia) or +61 3 8603 5364 (International) or by sending an email to whistleblower@auspost.com.au.
