My Development
What is My Development?
- My Development provides online access to Learning and Performance, Careers and Development (PCD)
- The Learning component of My Development is Australia Post Group’s new, enterprise wide Learning System that is designed to ensure everyone receives the right learning, at the right time.
What is available on My Development - learning?
- One of the first learning offerings featured in My Development comes from the Policy Learning Framework and is called, Better Decisions for a Better Future. It is designed to help keep our people safe and make better decisions when working together and with our customers and communities.
- When you login to My Development and navigate to My Learning, you will also see all learning that is required to complete, based on your role. People Leaders can access and run reports to give them visibility of all learning assigned to their team for completion.
Who can access and use My Development - learning?
- All employees across the Australia Post Group in the following Business areas: Letters and Mail Network*, Parcels, Group Services, Group Finance, Group Business Services, and CCO*.
*Some exclusions apply. Over time all areas, including contractors will have access to My Development - learning
How do I access My Development?
All users can access My Development via the OurPost homepage by selecting "Employee Resources" and then choosing "Learning & Performance"
How do I log on?
- Login with your OurPost login details.
What if I forget my password?
Contact the MyIT helpdesk on 132 131, select option 2 then 1. Or if you've set up the self-serve password reset, refer to the Help & Support page
Policy Learning
What is Better Decisions for a Better Future?
- Better Decisions for a Better Future is our new policy learning that is designed to help keep you safe and make better decisions when working together and for our customers and communities.
It is compulsory learning and all employees are required to complete.
- It covers 13 of Australia Post Group policies in a 60 minutes interactive eLearning module *.
- It will help make our policies easier to understand and apply in your day to day decisions.
* There are multiple delivery methods for Better Decisions for a Better Future i.e. Face To Face or Online. You only need to select one to meet your compliance requirements, for most, this will be the online/eLearning module.
Why is there other learning on my learning plan?
- These have been pre-assigned to you based on the learning requirements of your role
- You need to complete these by the due date that is shown next to the learning course
- Some curricula have multiple delivery methods ie. Face To Face or online. Where these are the same course, you only need to select one to meet your learning requirements. For most, this will be the online/eLearning module.
- If you are unsure about the learning that has been assigned to you or a member of your team please contact your trainer in the first instance otherwise lodge a service ticket with MyIT and they will direct your query to the correct area for support.
Online Learning & Development
What happens to my other learning areas which I access like SkillSoft/MyLearningHub/Books 24/7?
- OurPost provides a new Learning area that allows access to many Learning resources based on what is used within your business area.
- Alternatively you can use your current way you access tools such as Books 24/7 or Skillsoft..
How do I access other online learning?
- My Development replaces the following learning solution(s) that you used in the past:
Australia Post Learning Centre (Moodle), LearningSeat, and SeerTech.
What is the ‘To Do’ list?
- When you login to My Development you will see tiles under the ‘To Do’ section (See image 4 on the Quick Reference Card – Access)
- These ‘To Do’ tiles are designed to give you a quick summary of all actions required of you when you enter My Development.
- Your ‘To Do’ tiles are unique to you, and will list any learning or performance activities that are overdue, as well as any activities that are due within the next 45 days. Activities might include, a training course that is due for renewal, or entering scorecard information when reviewing performance.
I have received an email alert to say I have actions in my ‘To Do’ list to complete. What do I do?
- On a monthly basis the My Development system will send an alert to any user who has actions that are overdue. Whilst direct notifications, otherwise known as Push notifications are currently switched off, you will be alerted to any overdue actions, including any learning requirements that have passed their due date.
- If you received one of these alerts, you should login to My Development and complete any actions in your ‘To Do’ list.
People Leaders
Can I see my team’s learning?
Yes, you will be able to view learning information related to your team. This includes what learning is on your team’s learning plans and the due date for this learning.
What do I need to do as a People Leader?
- Lead from the front and complete your compliance learning early
- Support your team so they have the opportunity to undertake learning by the due dates
- Explore the new Learning area and become familiar with the My Employees page and your team’s learning plans
- Ensure your team information is correct (e.g. you have the correct team members).
What if my team data is incorrect?
- It is important to check your team data, to make sure they are getting the right learning related to their role.
- If your team data is incorrect, you will need to make a change in SAP by raising an OM change.
- If you need help, get in touch with myHR on 1300 11 (6947)
Why can I see all of my team, not just my non-Award staff?
- For those who are familiar with My Development, you can now see your full team, as per your organisational structure in SAP. Refer to the Organisational Management eForm for any updates to your team information.
What do I do if I am having trouble?
- Call the myIT helpdesk on 132 131 or Log a ticket with myIT (https://auspostprod.service-now.com/myit/)
- Alternativley you can call the myHR team on 1300 11 (6947).
Need Help?
What do I do if I am having trouble?
- Log a ticket with myIT (https://auspostprod.service-now.com/myit/) or
- Call the myIT helpdesk on 132 131 where your enquiry will be directed to the correct area.
- For those in operational areas, you can speak to your local L&D Trainer for assistance.
Is my information safe, secure and confidential?
Yes, My Development contains all of the stringent security measures outlined in the IT security policy.
